Terms of Service

These Terms of Service govern your use of JobSorah at jobsorah.com and its account, job-search, resume, and subscription features. The service is operated by SORAH LLC, a United States limited liability company. In these terms, “we” means SORAH LLC and “you” means the person using the service.

By creating an account or using JobSorah, you agree to these terms. If you do not agree, do not use the service. Our Privacy Policy explains how we handle personal information; it is not a blanket consent to every form of data processing.

You must be legally able to enter this agreement and provide accurate account information. If you use JobSorah on behalf of another person or organization, you must have authority to do so. You may create an account through supported email or Google sign-in.

Keep your sign-in credentials secure and do not share access in a way that bypasses plan limits. You are responsible for activity you authorize through your account. Notify us promptly of suspected unauthorized access.

JobSorah provides job discovery and matching, natural-language search, resume parsing, analysis and editing, saved jobs, and application tracking. Features and usage allowances depend on your selected plan and may require an uploaded resume or completed profile.

JobSorah is not an employer, recruiting agency, or a guarantee of employment. Current application tools open an employer's application form; you complete and submit it yourself. Marking a job as applied records your activity in JobSorah and is not proof that an employer received or accepted an application.

You retain your rights in resumes, profile information, prompts, and other content you provide. You must have permission to upload and use that content. Do not submit another person's confidential or personal information without appropriate authorization.

You authorize us and the providers described in our Privacy Policy to store and process your content as needed to deliver the features you request, such as extracting resume text, matching jobs, and generating resume assessments or edits. This permission does not authorize us to sell your resume or publish it to a candidate database.

Keep your own copies of important documents and review generated content before downloading, publishing, or submitting it to an employer. You remain responsible for truthful representations about your experience and qualifications.

AI output may be incorrect, incomplete, or unsuitable for your circumstances. Resume and match scores are estimates, not employer evaluations or predictions of hiring outcomes. We do not guarantee that a resume will pass an applicant tracking system or produce an interview, offer, or particular salary.

Job information comes from third-party sources and can become stale. Check the employer's actual posting, requirements, compensation, location restrictions, and application process. Employers and job sites are responsible for their own decisions and services.

Available plans and features are listed on our Pricing page. The amount, currency, and recurring billing interval for a purchase are shown at checkout. Paid plans currently renew monthly until canceled. By completing a subscription purchase, you authorize recurring charges through Stripe according to the terms shown at checkout.

Some features consume credits or count toward usage limits. Free and paid allowances, feature costs, and billing-cycle usage are displayed in the product. Credits are a service allowance, not money or stored funds, and cannot be redeemed for cash. Rate limits and security controls apply even where a plan has no monthly usage ceiling.

You are responsible for applicable taxes disclosed at purchase and for keeping your payment method current. Failed payments may affect paid access. Changes to recurring prices or material subscription terms will be communicated before they apply, as required by law.

Manage your subscription from Billing using the Stripe billing portal. Cancel before the next renewal to stop future recurring charges. The portal or your cancellation confirmation shows when the change takes effect and how long any paid access continues. Contact us if you cannot access the portal or need help canceling.

Cancellation stops renewal; it does not by itself request a refund of a previous charge. Deleting a resume, signing out, or removing Google account access does not cancel a subscription. Review any price and billing changes shown before switching plans.

You may request a refund of a subscription charge within 3 days (72 hours) of that charge. This window applies to the initial subscription payment and renewal payments. Refund requests received after that window are not eligible, except where a refund is required by applicable law.

To request a refund, email felixangcot74@gmail.com within the window using your account email address and include the charge date and invoice or receipt reference. Do not send your full card number or security code. The window concerns when you submit the request, not how quickly the payment processor completes it.

Refunds are processed through Stripe to the original payment method where available; posting time depends on Stripe and your financial institution. To stop future charges, also cancel your subscription. This policy does not limit any statutory cancellation, refund, or other consumer rights that cannot legally be excluded.

Do not use JobSorah to:

• Violate the law, impersonate someone, misrepresent credentials, or infringe another person's rights.
• Upload malware or content you are not authorized to process.
• Access another user's information, probe systems without permission, or bypass authentication, billing, or usage controls.
• Disrupt the service, abuse automated requests, or extract content in violation of applicable rights or third-party terms.

Google, Supabase, OpenAI, Stripe, employers, and job sites operate independent services. Their relevant terms and privacy policies apply when you interact with them. Links and employer names do not imply sponsorship, partnership, or endorsement of JobSorah.

The JobSorah application, branding, and original website materials belong to us or our licensors. We permit you to use the service for its intended purposes under these terms; this does not transfer rights to our software or branding. Third-party listings and trademarks remain subject to their owners' rights.

Features may be unavailable during maintenance, provider outages, or security incidents. We may suspend access where reasonably necessary to address misuse, nonpayment, legal requirements, or a security risk. Where practicable and appropriate, we will give notice and a way to resolve the issue.

To request account closure, contact us. Cancel recurring billing separately or ask us for cancellation assistance. Our Privacy Policy explains deletion requests and information that may need to be retained. Any prepaid-service rights required by law remain unaffected by a suspension, material service change, or closure.

To the extent permitted by applicable law, the service and its outputs are provided as available without a warranty that they will be uninterrupted, error-free, suitable for a particular purpose, or produce a hiring result. We are not responsible for an employer's decisions or the accuracy of information provided by independent third parties.

Nothing in these terms excludes or limits a warranty, remedy, liability, or consumer right that cannot lawfully be excluded or limited. Contact us about a problem so we can review it and work toward a resolution. These terms do not require arbitration or waive your right to bring a claim where applicable law permits it.

We may update these terms and will revise the date on this page. Material changes will receive additional notice where required. Updated terms do not retroactively remove mandatory rights or change the refund policy applicable to a charge already made.

For account help, cancellation, refunds, or questions about these terms, contact SORAH LLC at felixangcot74@gmail.com.